"The Best Training You've Ever Had, Or It's FREE"

Secrets Of 911 For Seniors

RESCUE EDUCATION has been commissioned by the State of California, Department of Aging, to provide FREE training classes to Senior Citizens on how to best use the 911 System! This is part of the Department of Aging's Long-Term Care Innovation Grant Program.


Take The 911 Quiz
  • Who answers the phone when you dial 911?
  • Who answers the phone from a cellular 911 call?
  • What information shows on the computer screen, and why do they ask the questions they do? What if you're calling from a pay phone?
  • What should you do if you accidentally call 911? Just hang up?
  • How can you summon help from 911 if you're not able to speak?
  • What should you do or say if you need both Police and Paramedics (such as for a shooting)? What's the worst thing to say?
  • What should you do if you get a busy signal? How can you get around the backlog?
  • If your grandchild swallows a poison, should you call Poison Control?
  • How can you get through to 911 during a disaster? 

How did you do? Just one incorrect answer could be deadly!

Just in Los Angeles alone, 200,000 calls to 911 went unanswered last year! In addition, seniors often get a delayed or improper response from their 911 calls because they don't know how the 911 System works, including how to get around its inherent flaws!

Rescue Education will be conducting 45-minute training sessions geared specifically for senior citizens on how the 911 System works, what to say when 911 is answered in many different situations, and when to use 911 rather than a non-emergency line.

The training sessions will including lecture, audio/visual aids, and hand-outs (including a placard for use by the phone). Since it is a live presentation, there will also be an extensive question and answer period.

Thanks to the California Department Of Aging, the training will be FREE of charge to all seniors!


If your group would like to host one of these training sessions, please feel free to contact Robert R. Ross, EMT-D @ (310) 478-5230, or send an email by just clicking on the link below.

Training Schedule


(Updated 1-31-02)


February 6, 2002 10:15AM
La Verne Community Center
3660 D Street, La Verne
Contact:  Carla Sullivan 909-596-8700

February 7, 2002 11:AM
El Serreno Senior Center
4818 Klamath Place, Los Angeles
Contact:  Luz Davidson 323-222-2040
Approximately 80-100 (English)

February 8, 2002 10:45AM
Culver City Senior Center
4153 Overland Ave., Culver City
Contact:  Sandy 310-253-6700
Approximately 40 (English)

February 12, 2002  12:15PM 
Claremont Joslyn
660 N. Mountain Ave., Claremont
Contact:  Mary Kittiyama 909-399-5488
Approximately 20-40     (English some Spanish)

February 13, 2002 11:00AM
7807 S. Compton Ave., Los Angeles
Contact:  Miss Rollins 323-586-6505 or Larry Littleton 323-586-6501
Approximately 25-40 (Half Spanish) 

February 13, 2002 2:00PM 
Las Palmas Senior Center
1820 N. Las Palmas, Hollywood
Contact:  Barbara Arnold 323-465-7787 (Approximately 40-60)

February 14, 2002 1:00PM  (Only 30 minutes!)
Dollar Hide Senior Center
1108 N. Oleander Ave., Compton
Contact:  Vanessa 310-605-5688
Approximately 15 (some Spanish)

February 15, 2002 11:00AM
Baldwin Park Senior Center
4100 Baldwin Park Blvd., Baldwin Park
Contact:  Irma Garcia 626-813-5245
Approximately 100 (English, Spanish & Chinese)

February 19, 2002 1:30PM
Arcadia Community Center
365 Campus Dr.
Contact:  Kathy Benal - 626-574-5130

February 20, 2002 10:00AM
Bassett Senior Center
510 N. Vineland, La Puente  (parking in front)
Contact:  Pat 626-333-0294
Approximately 40-50 (English & Spanish)

February 21, 2002 11:00AM
Duarte Senior Center
1610 Huntington Drive, Duarte
Contact:  Peggy Diamond 626-357-3513
Approximately 10-30

February 21, 2002 1:30PM
Claude Pepper Senior Center
1762 South La Cienega Blvd., Los Angeles  (parking only on street)
Contact:  Homer Post 310-559-9677
Approximately 35-80 (English)

February 22, 2002 11:00AM
Israel Levin Senior Center
201 Ocean Front Walk, Venice
Contact:  Rosalee 310-396-0205
Approximately 65-85

February 26, 2002 11:50AM
El Dorado Senior Center
2800 Studebaker Rd., Long Beach
Contact:  Pat Gallagher 562-570-3225
Approximately:  25-40

February 27, 2002 11:00AM 
Hollywood Senior MP Senior Center (parking behind bldg)
1360 N. St. Andrews Place, Hollywood
Contact:  Kelly Degon 323-957-3900 x 104
Approximately 10-20 English, 10-20 Spanish

February 28, 2002 10:45AM
City of Azusa Senior Center
740 N. Dalton
Contact:  Carolyn Crawford 626-812-5204
Approximately 75 (Some Spanish around 15)


March 6, 2002  12:30PM
Delta Signa Theta Senior Center
2528 West Blvd., Los Angeles
Contact:  Minerva 323-735-5799
Approximately 20-40 (English)

March 8, 2002  11:AM
El Serreno Senior Center
4818 Klamath Place, Los Angeles
Contact:  Luz Davidson 323-222-2040
Approximately 60-80 (Spanish) 

March 11, 2002  10:00AM

March 14, 2002 1:30PM
Culver City Senior Center
4153 Overland Ave., Culver City
Contact:  Edna Barboza 310-253-6739
Approximately 30-40 (Spanish)

March 18, 2002 10:00AM
Jewish Family Services
12821 Victory Blvd., No. Hollywood
Contact: Phyllis Indianer 818-984-1380

March 27, 2002 
911 Presentation to CA Dept. of Aging
Sacramento, CA

March 28, 2002 1:30PM
Inglewood Senior Center
111 N. Locust, Inglewood
Contact:  Wally Pound 310-412-5338


April 29, 2002  1:00PM
10700 W. Pico, WLA inside Pavillion Mall
Contact:  Rochelle Somersmith 310-441-3995


May 7, 2002  1:30PM
Antelope Valley
777 W. Jackman Street, Lancaster
Contact:  Linda Jacoby 661-726-4400
Approximately 20-50

May 20, 2002  10:00AM
Cerritos Senior Center
12340 South Street, Cerritos
Contact:  Lisa 562-916-8550
Will call closer to date with number.  (English)


June 25, 2002  10:00AM
Agoura Hills Recreation center
30610 Thousand Oaks Blvd., Agoura Hills
Contact: Donna Conin 818-597-7361
Approximately 20-30



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